Morning rush, two employees out, a line to the door — and the phone keeps ringing. Lucy answers every call, books the appointment, answers the hours question, and texts you anything that actually needs you. The line keeps moving.
Every one of these used to interrupt you mid-pour, mid-service, mid-shift: a booking call, an hours question, a no-show to fill, a review to ask for. Now they handle themselves — and you find out in one daily text.
When you’re the owner, the cashier, and the scheduler at once, the phone loses every time. But the caller doesn’t wait — they book with whoever picks up.
of calls to small businesses go unanswered during peak hours.
Invoca / industry call-tracking dataof callers who hit voicemail never call back — they try your competitor next.
Hibu consumer studya year in bookings a busy shop can lose to missed and after-hours calls.
Estimated from average ticket × missed-call volumeA full-time front desk costs $35,000+ a year and still goes home at close. This runs around the clock, in two languages, for a fraction of one paycheck.
Every call picked up in seconds — peak rush, lunch break, or 2 a.m. In English or Spanish, in your shop’s voice.
Never miss a customerSalon chairs, wash bays, cleaning crews, service slots — booked straight onto your calendar with automatic confirmations.
Full book, less back-and-forthAnyone who hangs up gets an instant text from your number. The lead never cools off.
Second chances, automatedHours, photos, services, and posts kept current — and optimized so locals find you first.
Found before calledEvery visit can end with a review request. Monitoring and drafted responses included.
Your rating is your storefrontPosts planned and published, comments and DMs answered — without you opening an app between customers.
Consistent, finallyCancellations backfilled automatically, and lapsed regulars get a friendly nudge to come back.
Empty slots, filledFranchisee with three units or ten? One system, per-location rules, one rolled-up report.
Built to scale with youOne digest: calls, bookings, reviews, and what changed. No dashboards to babysit.
Proof, not noiseOwners don’t buy software — they buy their life back. Here’s what typically comes off an owner’s plate in the first ninety days.
a week of answering, rebooking, and phone tag.
a week of DMs, comments, and "are you open?" questions.
a week of review requests, listings, and follow-ups.
daily text that replaces all of the above.
Nobody opens a donut shop to answer phones. But the shop that answers is the shop that books — and the difference between a full schedule and a quiet week is usually just who picked up.
“The shops that win aren’t the ones with the best espresso. They’re the ones where every customer got an answer — first ring, every time, even during the rush.”Rodney — Founder, Service Solutions.AI
We learn your shop: services, prices you want quoted (or not), hours, peak times, and what should interrupt you versus wait. Thirty minutes.
Lucy is configured for your menu of services, your booking calendar, your wait list rules, and your voice — plus your listings and review flow.
You review every word she’s allowed to say. Nothing runs until you sign off. Then your number forwards and the front desk is covered.
Ongoing tuning as your menu, staff, and seasons change. One daily text tells you what was handled and what’s booked tomorrow.
Setup measured in days. Coverage measured in every single call.
A booking app, a review tool, a social scheduler, a Google listing you forgot the password to, and a phone that still rings unanswered. Five subscriptions, and the gaps between them are where customers fall out.
We replace the pile with one system that answers, books, follows up, and reports — and one human team accountable for all of it.
We build your front desk, you approve it, and then it runs — every call, every booking, every review. No contracts, cancel anytime.
Service Solutions AI